S2000 Privacy Policy — How We Protect Your Information

1. Information We Collect

When you register or use the s2000 platform, we collect several categories of information to ensure our services run smoothly and securely for all users in Malaysia.

Account Information

This includes your full name, email address, active Malaysian phone number, and the username and password chosen during registration. This information is required to create and manage your account.

Device & Browser Information

S2000 automatically records technical information such as device type, operating system, browser type, IP address, screen resolution, and time zone. This data helps us optimise the mobile experience and identify suspicious access.

Local Payment Information

To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect the necessary transaction details. We do not store full bank card numbers — payments are handled through trusted local payment providers such as TNG eWallet and FPX.

Data Usage & Cookies

We record usage activity such as pages visited, games played, session duration, and links clicked. Cookies are used to maintain login sessions, save language preferences, and analyse usage patterns for platform improvements.

2. How We Use Your Information

Information collected by s2000 is used solely for the following purposes:

• Creating and managing user accounts and ensuring secure login.
• Processing MYR deposits and withdrawals via local payment methods.
• Providing responsive and effective customer support in Bahasa Melayu.
• Sending important notifications related to your account, transactions, or platform policy updates.
• Identifying and preventing fraud, money laundering, or activities that violate s2000's terms of use.
• Analysing usage patterns to improve platform performance, interface, and user experience.
• Complying with applicable laws and regulations in Malaysia.

S2000 will not use your information for third-party marketing purposes without your explicit consent.

3. Cookies, Tracking & User Preferences

The s2000 platform uses cookies to enhance your experience. There are three types of cookies in use:

• Essential Cookies: Required for core functions such as login and session security. These cookies cannot be disabled.
• Performance Cookies: Collecting anonymised analytics data to help us understand how users interact with the platform.
• Preference Cookies: Saving settings such as language preference and display options for a smoother experience on future visits.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the s2000 platform.

4. Data Storage, Security & Third-Party Sharing

Storage & Security

All s2000 user data is stored on servers protected with industry-standard SSL encryption. We apply strict technical and organisational security measures to prevent unauthorised access, disclosure, alteration, or destruction of your personal data.

Your password is stored in cryptographic hashed form — no s2000 staff member can ever read your password in plain text. If you suspect your account has been compromised, contact us immediately at [email protected].

Sharing with Third Parties

S2000 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. Information is only shared in the following circumstances:

• To payment service providers as required to process financial transactions in MYR.
• To legal authorities or regulatory bodies when required under Malaysian law.
• To technical service providers (such as server infrastructure) bound by strict confidentiality agreements.

5. User Rights & How to Exercise Them

As an s2000 user in Malaysia, you have the following rights regarding your personal data:

• Access Rights: You may request a copy of the personal information we hold about you at any time.
• Right to Rectification: If your information is inaccurate or out of date, you have the right to request an immediate correction. Basic profile details can be updated directly through your account settings on the platform.
• Right to Erasure: You may request the deletion of your account and associated personal data, subject to legal requirements for retaining financial transaction records.
• Right to Object: You may object to the processing of your personal data for specific purposes, such as receiving marketing communications.

To exercise any of these rights, contact the s2000 support team by email at [email protected], clearly stating your request. We will respond within a reasonable timeframe.

6. Policy Changes & How to Contact Us

S2000 reserves the right to update or amend this Privacy Policy at any time to reflect changes in privacy practices, technology, or legal requirements. Users will be notified of any significant changes via platform notifications or email.

The effective date shown at the top of this page reflects when this policy was last updated. Continued use of the s2000 platform after any changes are published will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding your data privacy, please contact us:

• Email: [email protected]
• References: FAQ Section for general enquiries
• More information: Terms & Conditions s2000 platform